1. Service Delivery:

1.1 Delivery Timeframe: The majority of our service delivery time frames commence from the day the payment is made and run for a 30-day period. However, for customized plans, the time period is collaboratively decided with the consumer before the payment is processed. This timeframe may vary based on the scope of the project, and any delays will be communicated promptly.

1.2 Communication: Zorax Music Marketing is committed to keeping you informed throughout the delivery process. Regular updates will be provided, and our team will be available to address any queries or concerns you may have.

2. Client Responsibilities:

2.1 Timely Responses: To facilitate a smooth delivery process, we request timely responses to any communications, approvals, or requests for information from our team.

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2.2 Accurate Information: It is essential that you provide accurate and complete information required for the delivery of our services. Delays or issues resulting from incomplete or inaccurate information will not be the responsibility of Zorax Music Marketing.

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3. Delivery Methods:

3.1 Digital Delivery: In most cases, our services will be delivered digitally. You will receive the necessary files, reports, or access details via secure digital channels.

3.2 Physical Materials: If physical materials are part of the service (e.g., promotional materials, merchandise), details regarding shipping methods, costs, and estimated delivery times will be communicated separately.

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4. Acceptance of Deliverables:

4.1 Review Period: Upon delivery of our services, you are entitled to a reasonable review period to assess the deliverables. Any concerns or discrepancies should be reported to Zorax Music Marketing promptly.

4.2 Acceptance: If no concerns are raised within the review period, the deliverables will be considered accepted. If there are concerns, Zorax Music Marketing will work with you to address and rectify any issues.

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5. Refund and Cancellation Policy:

5.1 Refunds: Refund policies, if applicable, will be outlined in your service agreement. Refunds may be considered in cases of non-delivery or unsatisfactory performance. It is also mentioned in detail in the refund policy section

5.2 Cancellation: Cancellation policies, including any associated fees, will be detailed in your service agreement. Clients are encouraged to review the refund policies section before initiating cancellation requests.

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6. Contact Information:

If you have any questions or concerns regarding this Consumer Delivery Policy, please contact us at:

Email: [email protected]

By engaging with Zorax Music Marketing, you acknowledge and agree to the terms outlined in this Consumer Delivery Policy. We appreciate your trust in our services.

Thank you for choosing Zorax Music Marketing.